Designed Bot9.ai dashboard from 0-1

Designed Bot9.ai dashboard from 0-1

Designed Bot9.ai dashboard from 0-1

Bot9.AI is an AI-driven platform built by Dukaan, empowering businesses to build and train chatbots. These chatbots automate customer service tasks, streamline sales processes, and handle support requests, helping teams focus on problems that require human intervention. This results in increased customer satisfaction (CSAT).

Bot9.AI is an AI-driven platform built by Dukaan, empowering businesses to build and train chatbots. These chatbots automate customer service tasks, streamline sales processes, and handle support requests, helping teams focus on problems that require human intervention. This results in increased customer satisfaction (CSAT).

Bot9.AI is an AI-driven platform built by Dukaan, empowering businesses to build and train chatbots. These chatbots automate customer service tasks, streamline sales processes, and handle support requests, helping teams focus on problems that require human intervention. This results in increased customer satisfaction (CSAT).

Timeline

Oct - Mar 2023

PLATFORM

Web Dashboard

Crafted the early version

Crafted the early version

Crafted the early version

As the only product designer on the team, I solely led the design efforts for the early version of Bot9, designing the entire platform from scratch (0-1) in collaboration with cross-functional teams and the founders.

As the only product designer on the team, I solely led the design efforts for the early version of Bot9, designing the entire platform from scratch (0-1) in collaboration with cross-functional teams and the founders.

As the only product designer on the team, I solely led the design efforts for the early version of Bot9, designing the entire platform from scratch (0-1) in collaboration with cross-functional teams and the founders.

Defining visual direction and experience

Defining visual direction and experience

Defining visual direction and experience

In addition to features, support is often overlooked in design and experience. In developing Bot9, we ensured the platform had appealing visuals and an easy-to-use experience.


After the initial product launch, we focused on improving the platform's user experience and design based on user feedback.


I designed 85% of the current platform, including the homepage, inbox, customer interface, integrations, bot settings, and account settings. Additionally, I designed and documented a UI kit to maintain consistency across design and development teams.

In addition to features, support is often overlooked in design and experience. In developing Bot9, we ensured the platform had appealing visuals and an easy-to-use experience.


After the initial product launch, we focused on improving the platform's user experience and design based on user feedback.


I designed 85% of the current platform, including the homepage, inbox, customer interface, integrations, bot settings, and account settings. Additionally, I designed and documented a UI kit to maintain consistency across design and development teams.

In addition to features, support is often overlooked in design and experience. In developing Bot9, we ensured the platform had appealing visuals and an easy-to-use experience.


After the initial product launch, we focused on improving the platform's user experience and design based on user feedback.


I designed 85% of the current platform, including the homepage, inbox, customer interface, integrations, bot settings, and account settings. Additionally, I designed and documented a UI kit to maintain consistency across design and development teams.

Work is under NDA

I won't be able to share in detail about my work here. However, I can certainly walk you through it in detail during a call.

Visuals (Glimpse)

Visuals (Glimpse)

Visuals (Glimpse)

Outcomes

Outcomes

Outcomes

After successful launch,

  • We've acheived XYZ+ Monthly Active Users

  • Received feedback that product is easy to use and UI is clean on Appsumo.

After successful launch,

  • We've acheived XYZ+ Monthly Active Users

  • Received feedback that product is easy to use and UI is clean on Appsumo.

After successful launch,

  • We've acheived XYZ+ Monthly Active Users

  • Received feedback that product is easy to use and UI is clean on Appsumo.